helpdesk.post.massbay.eduThe Helpdesk @ MassBay

Search this site Help Desk General Information CLICK THE WEBEX HELP BANNER ABOVE FOR QUICK ACCESS TO THE WEBEX HELP & TUTORIAL SITE Public Safety Emergency Message System This system can call, email and text you if the College has a weather related closing or if there is an emergency on campus. We strongly encourage everyone to enroll. Please note the link provided here is exclusively for Employees & Current Students. All non-MassBay/Contracted employees may request enrollment by emailing helpdesk@massbay.edu . Enroll in EMS IT Support Information To contact the IT Helpdesk email helpdesk@massbay.edu or call 781-239-2440. I.T. Related Quick Links/MassBay Website Home Page This video is closed captioned Step by step guide for new or returning students. Add Value to One Card/ Check Balance for Managed Print This system is only accessible from on a MassBay campus . Use the blue and yellow button below to add value or check your balance in your managed print account. If you would like to see a video tutorial, or download a printable tutorial on how to add value, click the following link: Tutorial for Adding Value to One Card Note: None of the actual value is stored on the one card, the one card is used to authenticate the link to the account where the value is stored. Use this button to Check your account balance or to add more money to your account. Video tutorials, handouts, and other information geared to Student success at getting started and using the technology resources available. Video tutorials, handouts, and other information geared to Employee success at getting started and using the technology resources available. This tool will help you reset and sync your MassBay Computer account passwords (applies to: MassBay Computer Network, WiFi, Blackboard Learn, MassBay Gmail/Google Apps, Bay Navigator) Note to Employees: PeopleSoft Financials is not affected MassBay provides antivirus software to students, faculty and staff for use on their personal computers at no cost. Admissions & Financial Aid Office of the Registrar Hours of Operation Monday - Thursday 8:00 AM to 6:00 PM Fridays 8:00 AM to 5:00 PM Student Accounts The Student Accounts Office collects all student tuition and fee charges and is also responsible for disbursement of funds owed to students. Questions regarding invoice d at es, account status, third party payments, or problems in satisfying your college financial obligation, should be directed to the Student Accounts Office at (781) 239-2540. The One Card is the official identification card of MassBay Community College and issued to every employee and student. You will find that the One Card is an essential key to campus life; apart from being your official form of identification, it will be used for many other college services. Email: onecard@massbay.edu Library Locations : Perkins Library, Wellesley Hills Campus, 2nd floor Learning Resource Center, Framingham Campus, 3rd floor Get Help : Wellesley Hills: (781) 239-2610 Framingham: (508) 270-4210 Book Store Facilities Administration Meetings & Events If you need help with the R25 room reservation system: email specialevents @massbay.edu or call (781) 239-3112 (Please note that due to our limited resources, MassBay rental policies have changed and we no longer rent space to outside parties.) Website For Website needs please s ubmit or update a Marketing request in the FMX ticketing system . Quick Links IT Support Chat Session Quick Answers What is my MassBay ID? Password Resets Computer Lab Hours Computer Lab Rules MassBay ONE Card Enroll in EMS Employee Technology Tutorials Student Technology Tutorials Microsoft Office 365 Mobile App Antivirus Other Software Uber Security Awareness Wireless Access eduroam Open a Facilities Ticket Open a Marketing Ticket Contact Special Events Book a Space Sign in | Recent Site Activity | Report Abuse | Print Page | Powered By Google Sites...